Terms of Service

Last Updated: October 22, 2026

These Terms of Service ("Terms") are a binding agreement between you and Patrium Consulting LLC (doing business as NocNoe), a Colorado limited liability company ("NocNoe," "we," "us," "our") governing your access to and use of nocnoe.com and all related services, including communities (for example, Discord), bots/AI chat, add-ons, integrations, content, tools, subscriptions, and any associated features (the "Services").

BY ACCESSING OR USING THE SERVICES, YOU AGREE TO THESE TERMS. If you do not agree, do not use the Services.

1. Important Legal Notices

  • Trading risk: Futures trading involves significant risk of loss. See our Risk Disclosure & Disclaimer, incorporated into these Terms by reference.
  • No financial advice: Nocnoe does not provide investment advice, brokerage services, or tax/legal advice.
  • Dispute resolution: These Terms include a binding arbitration agreement and class action waiver that affect your legal rights.

2. Eligibility

You may use the Services only if:

  • You are 18 years of age or older.
  • You are located in the United States (or otherwise permitted by us in writing).
  • You are not prohibited from using the Services under applicable law.
  • You will comply with these Terms and all applicable laws.

3. The Services

Depending on your plan and features, Nocnoe may provide educational content and general market commentary; tools, dashboards, analytics, journaling, and performance summaries; community access (including Discord); chat features including automated/bot/AI responses; add-ons or integrations that allow you to upload or connect Trade Data; and digital products such as templates, indicators, alerts, and other features.

We may modify, suspend, or discontinue any part of the Services at any time.

4. No Investment Advisory Relationship; No Fiduciary Duty

The Services are for informational and educational purposes only and are not tailored to your financial situation. You acknowledge that Nocnoe is not acting as your fiduciary, and you are solely responsible for your trading decisions. You will consult qualified professionals as needed.

5. Accounts, Security, and Access

You may be required to create an account. You agree to provide accurate information, maintain the security of your credentials, promptly notify us of unauthorized access, and accept responsibility for all activity under your account.

We may suspend or terminate accounts for suspected fraud, abuse, or violations of these Terms.

6. Trade Data Add-On and Integrations

If you choose to upload, submit, or connect Trade Data through an add-on or integration, you grant us permission to access, store, process, analyze, and display that data to provide the Services. You represent you have all rights needed to provide that data. You understand third-party platforms (brokers, APIs, Discord, and others) are outside our control.

WE DO NOT EXECUTE TRADES FOR YOU AND WE DO NOT CONTROL YOUR BROKERAGE ACCOUNT. YOU ARE RESPONSIBLE FOR ALL TRADING ACTIVITY AND PERMISSIONS.

7. Community, Discord, and User Content

A) User Content License

You retain ownership of content you submit ("User Content"), but you grant Nocnoe a perpetual, worldwide, sublicensable, transferable, royalty-free license to use, host, store, reproduce, modify, create derivative works, publish, display, perform, distribute, and otherwise exploit User Content to operate and improve the Services, moderate and ensure safety, market the Services, conduct internal analytics and product development, and for legal and compliance purposes.

B) Community Rules

You agree not to:

  • Post illegal, infringing, harassing, hateful, or otherwise harmful content.
  • Impersonate others or misrepresent affiliation.
  • Spam, scrape, or attempt to reverse engineer the Services.
  • Share account access or bypass security.
  • Interfere with the Services or other users.

We may remove content and restrict access at our sole discretion.

C) No Responsibility for Others

We are not responsible for User Content posted by others. Community content may be inaccurate, offensive, or harmful.

8. AI/Bot Features Disclaimer

If the Services include chatbots or AI outputs, outputs may be inaccurate, incomplete, or outdated and are not professional, financial, legal, tax, or investment advice. You are solely responsible for verifying information and for decisions you make. We may monitor and store bot interactions for safety, quality, and product improvement as described in the Privacy Policy.

9. Purchases, Subscriptions, Billing, and Cancellation

A) Fees and Taxes

You agree to pay all fees displayed at checkout, plus applicable taxes. Fees are non-refundable except where required by law or expressly stated by us in writing.

B) Auto-Renewal

If you purchase a subscription, it may auto-renew until canceled. You authorize recurring charges via Stripe.

C) Cancellation

You can cancel by using your account settings (if available) or by contacting support. Cancellation stops future renewals; it does not retroactively refund prior charges unless required by law.

D) Price Changes

We may change prices and plans. Where required, we will provide notice and an opportunity to cancel before changes take effect.

E) Chargebacks

We may suspend access if you initiate chargebacks or payment disputes, and we may pursue amounts owed.

10. Intellectual Property

The Services and all related content (excluding User Content) are owned by Nocnoe or its licensors and are protected by intellectual property laws. You receive a limited, revocable, non-exclusive, non-transferable license to use the Services for your personal, non-commercial use unless we expressly permit otherwise. You may not copy, distribute, sell, sublicense, reverse engineer, or exploit the Services without our written permission.

11. Third-Party Services and Links

The Services may integrate with or link to third-party services (including Discord and Stripe). We do not control them and are not responsible for their actions, terms, or policies.

12. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

To the maximum extent permitted by law, Nocnoe disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Services will be uninterrupted, secure, error-free, or always available, or that any content, alerts, signals, tools, or AI outputs will be accurate or profitable.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: NOCNOE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR TRADING LOSSES.

Nocnoe's total liability for all claims in any 12-month period will not exceed the greater of (A) the amount you paid to Nocnoe in the 12 months before the event giving rise to the claim or (B) $100.

Some states do not allow certain limitations; in that case, limitations apply to the maximum extent permitted.

14. Indemnification

You agree to defend, indemnify, and hold harmless Nocnoe and its officers, directors, employees, contractors, and agents from any claims, damages, liabilities, and expenses (including attorneys' fees) arising from:

  • Your use of the Services.
  • Your User Content.
  • Your violation of these Terms or applicable law.
  • Your trading activity and decisions.
  • Your interactions with third parties.

15. Termination

We may suspend or terminate your access at any time for any reason, including violations. You may stop using the Services at any time. Sections intended to survive (including intellectual property, disclaimers, limitation of liability, arbitration, and indemnity) will survive termination.

16. Dispute Resolution, Arbitration, and Class Action Waiver

A) Informal Resolution First

Before filing a claim, you agree to contact us at support@nocnoe.com with a description of the issue. We will try to resolve it informally.

B) Binding Arbitration

Except for small claims matters and certain injunctive relief, any dispute will be resolved by binding arbitration under the Federal Arbitration Act. Arbitration will be administered by AAA or JAMS and will take place in Denver, Colorado, unless the arbitrator determines a different location is appropriate.

C) Class Action Waiver

YOU AND NOCNOE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION.

D) Arbitration Opt-Out

You may opt out of arbitration within 30 days of first accepting these Terms by sending an email to support@nocnoe.com with subject "Arbitration Opt-Out" and your account email.

17. Governing Law; Venue

These Terms are governed by the laws of Colorado, without regard to conflict-of-laws rules, except where federal law applies. For disputes not subject to arbitration, exclusive venue will be in state or federal courts located in Denver, Colorado.

18. Changes to These Terms

We may update these Terms at any time. Changes are effective when posted. Continued use after changes means you accept the updated Terms.

19. Contact

Patrium Consulting LLC (d/b/a NocNoe), Parker, Colorado

Support: support@nocnoe.com

Futures Risk Disclosure

Futures and forex trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing ones' financial security or life style. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.

Hypothetical Performance Disclosure

Hypothetical performance results have many inherent limitations, some of which are described below. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown; in fact, there are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk of actual trading. For example, the ability to withstand losses or to adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program which cannot be fully accounted for in the preparation of hypothetical performance results and all which can adversely affect trading results.

NinjaTrader® is a registered trademark of NinjaTrader Group, LLC. No NinjaTrader company has any affiliation with the owner, developer, or provider of the products or services described herein, or any interest, ownership or otherwise, in any such product or service, or endorses, recommends or approves any such product or service. Kinetick® is a registered trademark of Kinetick, Inc.

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